Cobracasino is built to be safe, fun, reliable and as entertaining as possible. We pride ourselves in having hundreds of thousands of customers from all over the world, the huge majority of whom have a very healthy relationship with playing at a casino. However, we do understand that sometimes things can get out of control. We see ourselves as an entertainment company and we do our best to help people if they feel that they can't really afford to play casino games as much as they want to.
For all these reasons we advise our players to plan their time and financial resources wisely. Moreover, every player can decide to cool off for a desired period or self exclude entirely from the casino if they wish to do so. We have now simplified this process - all players need to do is to contact our Customer Support team via Live chat and we will take it from there.
For players who believe that such measures on our end may not be enough: there are a number of organisations that can provide professional help:
gamcare.org
gordonhouse.org
gamblersanonymous.org
spielersuchthilfe.at
cafe-beispiellos.de